Last updated on January 28, 2023
We want you to understand how we handle your data. We also want you to know your rights and choices.
Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you subscribe to our mailing list, we may ask for your contact information, including items such as name, and email address.
Information Collected Automatically
With the aid of tracking technologies in your browser and mobile apps, we track collection certain data automatically. These technologies include cookies, web beacons, tags and scripts, software development kits (or SDKs) and beyond.
We track and store data about how you visit and use ReviewHub, particularly through our websites and apps. The items we log include:
Your IP address
Your operating system
Your browser language
The URLs of any pages you visit on our sites and apps
Other usage information
What Do We Do With The Information We Collect About You?
We use your information to help you use and navigate ReviewHub, such as:
Making ReviewHub available to you
Providing customer service
Responding to your inquiries, requests, suggestions or complaints
Sending service-related messages (e.g., a change in our terms and conditions)
Letting you take part in paid services, polls, promotions, surveys, panels, research and comments.
A) We Personalize Your Experience.
We show you prices, promotions, products or services we believe you’ll find interesting, based on demographic and usage data.
B) We Develop Products and Services, and Do Analysis.
We analyze data on our users’ subscription and usage behaviors. This helps us make business and marketing decisions.
For example, our analysis lets us predict preferences for our products and services. It helps us determine whether our marketing is successful. It also shows us characteristics about our readers, which we sometimes share in aggregate with advertisers.
Google Analytics is one of the analytics providers we use. You can find out how Google Analytics uses data and how to opt out of Google Analytics.
C) We Carry Out Administrative Tasks.
For auditing: We verify that our internal processes work as intended and comply with legal, regulatory and contractual requirements.
For fraud and security monitoring: We detect and prevent cyberattacks or unauthorized robot activities.
For customer satisfaction: We assess users’ satisfaction with ReviewHub and our customer care team.
The above activities can involve outside companies, agents or contractors (“service providers”) with whom we share your personal information for these purposes (discussed further below).
D) We Offer Sweepstakes, Contests and Other Promotions.
You can take part in our sweepstakes, contests and other promotions. Some might have additional rules about how we use and disclose your personal information.
E) We Allow for Personalized Advertising on ReviewHub and Create Audiences for Third-Party Advertisers.
We also identify groups of users to whom to serve personalized ads on behalf of our advertisers. To do this, we combine information we collect through surveys or registration with information we collect automatically using tracking technologies while you browse our sites and apps. This combined information is used to build models. These data models are then used to measure users’ attributes, like their demographic information or their interests. Working with service providers, we use these measurements to group users by common attributes. Each group is associated with a random ID which is then passed to our ad server for use in targeting ad campaigns on our sites and apps.
For more about targeted advertising, and how to opt out with your specific browser and device, go to the DAA Webchoices Browser Check and NAI Opt Out of Interest-Based Advertising. You can download the AppChoices app to opt out in mobile apps. You can also follow the instructions in the What Are Your Rights? section below.
We try to limit how our third-party advertising technology vendors use the information they gather from you. Many of these providers require us to enter into contracts that allow them to optimize their own services and products, or that help them create their own.
Essentially, these providers combine any information they gather about you through ReviewHub with information they receive from their other clients. This helps them target ads to you on behalf of their other clients, not just us.
F) We Advertise ReviewHub to You.
We market our properties to you. Sometimes we use marketing vendors to do this.
We serve ads through websites, locations, platforms and services operated and owned by third parties. Often these ads are targeted at people who have visited ReviewHub or similar services, but have not subscribed. The ads are also targeted at people with similar traits or behaviors to our subscribers or customers.
To opt out of receiving these matched ads, contact the applicable third parties. For example, when we use “Custom Audience” to serve you our ad through Facebook, you should be able to hover over the box in the right corner of that Facebook ad and opt out. We are not responsible for any third party’s failure to comply with opt-out requests.
We periodically send you targeted email newsletters or promotional emails. For information on opting out of these emails, see What Are Your Rights?
G) We Aggregate (or De-identify) Personal Information Into Larger Findings.
Sometimes we aggregate or de-identify information so that it can no longer identify you, under applicable laws. This helps us better understand and represent our users, such as when we measure ad performance, create advertising interest-based segments or compile survey results. We can use and disclose this aggregated or de-identified information for any purpose, unless an applicable law says otherwise.
With Whom Do We Share the Information We Gather?
A) With Service Providers:
We work with service providers to carry out certain tasks:
Maintaining technology and related infrastructure
Offering you customer service
Serving and targeting ads
Measuring ad performance
Shipping you products and mailings
List processing and analytics
Managing and analyzing research
When performing these tasks, service providers often have access to your personal information.
We sometimes allow them to use aggregated or de-identified information for other purposes, in accordance with applicable laws
B) With Other Third Parties:
We share information about participants in our sweepstakes, contests and similar promotions with the promotions’ sponsors. In those cases we notify you when you provide us the information.
We can preserve or share personal information if the law requires us to do so. We can also preserve or share personal information if we believe it would be necessary to:
Comply with the law or with legal process
Protect and defend our rights and property
Protect against misuse or unauthorized use of ReviewHub
Protect the safety or property of our users or the general public (e.g., if you provide false information or attempt to pose as someone else, we could share your information to help investigations into your actions)
Cooperate with government authorities, which could be outside your country of residence.
What Are Your Rights?
A) How Do I Opt Out of Email Notifications?
We offer a variety of commercial emails and email newsletters. You can unsubscribe from them by following the “unsubscribe” instructions near the bottom of the email. You can also email us at email@example.com.
We complete any opt-out request as quickly as we can. This opt-out request won’t prohibit us from sending you important nonmarketing notices.
B) How Do You Access, Change, Delete, Update or Exercise Your Other Rights in Relation to Your Personal Information?
In some parts of the world, you have the right to:
Access, modify, or delete the personal information we have about you
Receive an electronic copy of the personal information we have about you, for data portability
Restrict, or object to, how we process personal information about you
Not receive discriminatory treatment by us for the exercise of your privacy rights.
You have the right to object to the processing of your personal information based on our legitimate interest or that of a third party — unless we demonstrate compelling legitimate grounds for the processing of, or the keeping of, your personal information for the establishment, exercise or defense of legal claims.
If you’d like to exercise any of the above rights, contact us via email at firstname.lastname@example.org. In your request, please be specific. State the information you want changed, whether you’d like your information suppressed from our database or whether there are limitations you’d like us to put on how we use your personal information. Please use the email address linked to that personal information — we only complete requests on the information linked to your email address. To verify your identity, we will email the email address you provide us, and which matches our records, and wait for your response. In some instances we may also ask for additional information. This is how we verify your identity before complying.
You can designate an authorized agent to make a request on your behalf. In order to do that, please provide the agent with written permission, signed by you, authorizing the agent to submit the request on your behalf. The agent must submit that written permission along with the request. We will contact you to verify your identity — and the authorized agent’s permission — before a response to the request is sent.
We’ll respond to your request in a manner consistent with applicable law.
We might need to keep certain information for recordkeeping purposes, or to complete a transaction you began prior to requesting a change or deletion (e.g., if you make a purchase or enter a promotion, you might not be able to change or delete the personal information provided until after the completion of the purchase or promotion).
What About Sensitive Personal Information?
We do NOT gather any sensitive information about you. This includes:
Your social security number
Your racial or ethnic origin
Your political opinions
Your religion or other beliefs
Your health, biometric or genetic characteristics
Any trade union membership
Any criminal background
How Long Do You Retain Data?
It depends. We store your personal information for as long as needed, or permitted, based on the reason why we obtained it (consistent with applicable law). This means we might retain your personal information even after you close your account with us.
When deciding how long to keep your information, we consider:
How long we have had a relationship with you or provided a service to you
Whether we are subject to any legal obligations (e.g., any laws that require us to keep transaction records for a certain period of time before we can delete them)
Whether we have taken any legal positions (e.g., in connection with any statutes of limitation).
Rather than delete your data, we might de-identify it by removing identifying details.
How Do You Protect My Information?
We protect your personal information with a series of organizational, technological and physical safeguards — but we cannot guarantee its absolute security. We recommend that you use complex and unique passwords for any accounts on or off ReviewHub and for third-party accounts linked to them. Do not share your passwords with anyone.
If you have reason to believe your interaction with us is no longer secure, notify us immediately.
How Is Information Transferred Internationally?
ReviewHub is headquartered in the United States. If you are located outside the United States, your information is collected in your country and then transferred to the United States — or to another country in which we (or our affiliates or service providers) operate.
If we transfer your data out of the European Economic Area (E.E.A.), we implement at least one of the two following safeguards:
We transfer your information to countries that have been recognized by the European Commission as providing an adequate level of data protection according to E.E.A. standards (see the full list of these countries).
We take steps to ensure that the recipient is bound by E.U. Standard Contractual Clauses together with additional safeguards to protect your personal data. You can see a copy of these clauses.
In certain situations, the courts, law enforcement agencies, regulatory agencies or security authorities in those countries might be entitled to access your personal information.
What Is Our Legal Basis?
In some jurisdictions, like the European Union and the European Economic Area, we only collect, use or share information about you when we have a valid reason. This is called “lawful basis.” Specifically, this is one of the following:
The consent you provide to us at the point of collection of your information
The performance of the contract we have with you
The compliance of a legal obligation to which we are subject or
The legitimate interests of ReviewHub or a third party. “Legitimate interest” is a technical term under international laws, including the European Union General Data Protection Regulation. It means that there are good reasons for the processing of your personal information, and that we take measures to minimize the impact on your privacy rights and interests. “Legitimate interest” also refers to our use of your data in ways you would reasonably expect and that have a minimal privacy impact.
We have a legitimate interest in gathering and processing personal information, for example: (1) to ensure that our networks and information are secure; (2) to administer and generally conduct business within the ReviewHub company; (3) to prevent fraud; and (4) to conduct our marketing activities.
What About Third-Party Services?
As mentioned above, some ReviewHub services are offered on third-party digital properties (such as third-party websites, frameworks, and domains) which can affect our data practices and your data preferences. For example, we use Google AMP to help ReviewHub load quickly on mobile devices. We also use third-party properties to facilitate other ReviewHub services, such as our subcription service.
If you set your data preferences while using one of these third-party digital properties, your preferences will only be saved with respect to the ReviewHub services on that specific third-party digital property. And, your preferences will only be saved on Google AMP and other third-party digital properties until your cookies are cleared. Once your cookies are cleared, you will need to reset your data preferences for each third-party digital property used to access ReviewHub.
If your browser settings allow for cross-site tracking (e.g., allows for trackers to follow your preferences across websites), you can set your preferences on ReviewHub’s digital properties so that your preferences will be remembered when you access the ReviewHub through Google AMP. However, if your browser settings do not allow for cross-site tracking, your preferences on ReviewHub’s own digital properties will not carry over to the ReviewHub service you access through Google AMP.
If you are an European resident and you do not accept trackers (other than essential trackers) while using ReviewHub on AMP, you will be served non-personalized ads. If you do not accept trackers (other than essential trackers) while using ReviewHub on ReviewHub’s digital properties, you will receive ReviewHub house ads or no ads at all.
If we make a significant or material change in the way we collect, use or share your personal information, we will notify you at least 30 days prior to the changes taking effect. We will do this via email or prominent notice within ReviewHub. If you object to any change, you can stop using ReviewHub.
How Can You Contact Us? Who Is the Controller of Your Personal Information?
If you have any questions, email us at email@example.com.
CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:
Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has collected.
Request that a business that sells a consumer's personal data, not sell the consumer's personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Are There Guidelines for Children?
ReviewHub is intended for a general audience, and are not directed at children under (13) years of age.
We do not knowingly gather personal information (as defined by the U.S. Children’s Privacy Protection Act, or COPPA) in a manner not permitted by COPPA. If you are a parent or guardian and you believe we have collected information from your child in a manner not permitted by law, contact us at firstname.lastname@example.org. We will remove the data to the extent required by applicable laws.